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Senior Manager – Infosec – GRC

Senior Manager – Infosec – GRC

CompanyPalo Alto Networks
LocationSanta Clara, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelExpert or higher

Requirements

  • 10+ years of progressive Governance, Risk & Compliance experience in technology or regulated industries, with at least 3–5 years in a leadership role
  • Bachelor’s degree in Computer Science, Information Security or related field
  • Proven track record building and scaling enterprise GRC frameworks (ISO 27001, NIST CSF, SOC 2, FedRAMP) end to end
  • Exposure to emerging AI regulations and guidelines (EU AI Act, FTC AI principles, NYDFS AI guidance) and embedding those requirements into vendor risk questionnaires and policies
  • Hands-on experience running third‑party risk management programs – vendor assessments, contract clauses, remediation tracking and embedding customer‑trust controls
  • Hands-on experience evaluating cloud service providers (e.g. AWS, Azure, GCP) against shared‑responsibility models, CSPM findings, and secure configuration frameworks (CIS, NIST)
  • Hands‑on experience evaluating AI‑related risks from third parties
  • Solid understanding of application, endpoint, and infrastructure security controls to validate control design and drive mitigation of identified gaps
  • Extensive expertise with GRC and automation platforms (OneTrust, RSA Archer, MetricStream, etc.) , coupled with the ability to translate risk data  into executive‑grade dashboards and meaningful KRIs/KPIs
  • Strong curiosity about AI tools and the latest generative AI trends, with a willingness to explore emerging technologies and apply them creatively to solve real-world problems
  • Demonstrated ability to partner with Legal, Procurement, IT, Privacy, Product , Engineering to integrate security policies and standards into business processes
  • Strong leadership skills: coaching and growing GRC analysts and engineers, setting clear objectives, and fostering cross‑functional collaboration
  • Excellent communication skills:ability  to articulate complex risk and compliance requirements to both technical teams and senior executives
  • Experience operating in Agile environments, driving iterative improvements in GRC tooling, workflows, and reporting

Responsibilities

  • Establish and implement the organization’s Governance, Risk, and Compliance (GRC) framework, focusing on third-party risk management, customer trust, and the development of policies and standards across application, endpoint, and infrastructure security domains
  • Oversee the complete third-party risk management process: onboarding new vendors, conducting risk assessments, prioritizing remediation efforts, and validating mitigation prior to operational deployment
  • Oversee the complete customer trust process: leading customer audits, completing security questionnaires from customers and maintaining standardized Information Security documentation, prioritizing remediation efforts of audit findings
  • Define and monitor key risk and compliance indicators (KRIs/KPIs) for vendor performance, customer assurance, and policy adherence to evaluate program effectiveness and ensure accountability
  • Provide actionable intelligence on vendor and customer-facing security posture, ensuring Service Level Agreements (SLAs) for remediation are met, reducing control deficiencies, and reinforcing trust commitments
  • Collaborate with business stakeholders to incorporate Third-Party Risk Management (TPRM) and Customer Trust requirements into contracts, SLAs, and strategic initiatives, such as new partnerships and product integrations
  • Manage, mentor, and develop a high-performing team of GRC analysts and engineers; establish clear objectives, performance benchmarks, and professional development plans
  • Serve as a trusted thought leader, presenting third-party risk trends, customer trust metrics, and recommendations for policies and standards to senior management and the board of directors
  • Advise executive leadership on security risks related to vendors, customer trust obligations, and options for policy treatment to facilitate informed decision-making and maintain stakeholder confidence
  • Contribute to other GRC and InfoSec programs as needed

Preferred Qualifications

  • Professional certifications a plus: CISSP, CISM, CRISC, or relevant cloud security credentials (AWS, Azure, GCP)