Senior Manager Finance Application Operations and Enablement
| Company | Royal Bank of Canada |
|---|---|
| Location | Toronto, ON, Canada, Halifax Regional Municipality, NS, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in computer science, finance, Accounting, or related field.
- Minimum 5 years of experience in application support, with a focus on complex financial systems and technologies.
- Strong technical skills, including proficiency in financial applications (IBM Cognos, Oracle, PeopleSoft), databases, and operating systems.
- Excellent communication, collaboration, and problem – solving skills.
- Ability to work in a fast – paced environment, prioritizing multiple tasks and deadlines.
- Strong knowledge of the operational processes of finance applications (IBM Cognos, TM1, PeopleSoft)
Responsibilities
- Responsible for the ongoing management and administration of Finance Applications (e.g. IBM Cognos (TM1), PeopleSoft) including job scheduling, data validations, incident investigation and resolution, month end finance close, governance and knowledge management.
- Collaborate with stakeholders, including finance teams, IT, and external vendors, to develop and implement innovative solutions that support financial reporting and application efficiencies.
- Participate as SME in requirements gathering, prioritization and UAT pertaining to system and finance projects.
- Investigation and resolution of complex system balance reconciliation issues as well as critical system issues.
- Lead the end-to-end incident management process.
- Develop and maintain technical documentation, user guides, and training materials to support user adoption and proficiency.
- Prepare communication updates, broadcast communications related to system issues, maintenance, application uptime and performance.
- Responsible for triaging and tracking support requests.
- Works with the Process Engineering team to drive quality improvement and business excellence.
- Collaborate with internal audit and compliance teams to ensure adherence to governance, policies, risk management and regulatory requirements cross all Finance Applications.
- Reviews control failures and quality complaints and works with partners to investigate, resolve and determine long term lasting solutions.
Preferred Qualifications
- Certification in finance, accounting, or a related field (e.g., CPA, CMA, Masters).
- Knowledge of data analytics and visualization tools (e.g., Tableau, Power BI).
- Demonstrated technical skills in coding and programming language