Senior Manager Fields Sales Operations
| Company | Verizon Communications |
|---|---|
| Location | Lone Tree, CO, USA, Miami, FL, USA, Berkeley Heights, NJ, USA, Palatine, IL, USA, Alpharetta, GA, USA, New York, NY, USA, Irving, TX, USA |
| Salary | $104500 – $200000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree or four or more years of work experience.
- Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
- Experience with program and/or project management.
- Experience in wireless industry.
- Willingness to travel up to approximately up to 50%.
Responsibilities
- Supporting the operations and processes for the Value Indirect field sales organization.
- Collaborating closely with the Value Indirect West Area Field Sales organization from Retail Performance Managers through leadership, developing & executing on a sales strategy that aligns to the broader Value Indirect Channel strategy.
- Being responsible for decision making in support of the field sales organization, using functional subject matter expertise and conceptual thinking skills.
- Overseeing and coordinating end-to-end ownership of complex organization-level initiatives with the focus of driving core KPIs and growth of Value Indirect stores with limited oversight and direction.
- Being accountable to scope, define, and introduce field support strategies, processes, best practices, and procedures while identifying potential risks & providing transformational opportunities.
- Managing daily, weekly, monthly ad-hoc reporting requests and presentation materials in support of opportunity doors, dealer, and/or field support for supported organization.
- Leading cross functionally with both internal and external stakeholders to ensure alignment with channel priorities & long term goals. This includes, but is not limited to, Channel Management, Systems, Merchandising, Go to Channel, Training, Distribution Execution, etc.
- Consistently delivering high quality work that fully addresses the intended criteria, goals, and objectives.
- Effectively communicating verbally and in writing to stakeholders, team members, and leadership.
Preferred Qualifications
- Project Management Professional (PMP) certification, VLSS certification in Green Belt or Black Belt.
- Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, possess obsessive attention to detail and demonstrate a sense of urgency.
- Exceptional analytical skills and ability to solve ambiguous problems and deliver results despite challenges.
- Self-motivated and able to work independently with minimal supervision.
- Experience working with external partners and/or vendors.
- Expert level Google Workspace or Microsoft Office Suite knowledge with a particular command of Sheets/Excel and Slides/Powerpoint.
- Advanced presentation skills including creating content and associated backup materials.
- Experience in the Verizon Value segment.
- Google App Scripts or other developer experience including but not limited to Javascript, Python, or HTML.
- Business Intelligence Software experience such as Looker or Power BI.
- A passion for delivering exceptional experiences to partners and consumers.