Senior Manager – Executive and Group Communications
| Company | Royal Bank of Canada |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or a related field
- 7+ years of communications experience with proven track record for building trust with, and providing strategic advice and insights to, executives and partners
- Exceptional attention to detail (written, verbal, and design)
- Well-honed ability to connect the dots and distill complex information into compelling narratives and collaborate fluidly with colleagues and partners to tell high impact stories
- Strong knowledge of communications and social media principles and best practices
- Extensive experience providing strategic communications advice and developing content for senior executives
- Strong internal and external communications experience, including media relations and speech writing
- Strong event management and logistics experience, including use of virtual platforms and vendor relationship management
- Ability to meet consistently high standards of quality while handling a variety of projects and deadlines simultaneously
- People Management Capabilities
Responsibilities
- Identify proactive opportunities to build a profile for the Enterprise Operations Executive and Senior Management Team, as well as contribute to the business/functional objectives of the Bank
- Ideate and execute executive messaging initiatives that identify and profile high impact strategies, opportunities, and action plans that support our business, and connect our team (may include but not limited to; quarterly messaging, video and / or podcast, collateral and promotion)
- Own development and ongoing maintenance of Executive & Group content calendar
- Develop and drive clear, simplified and streamlined content that meets stakeholder needs, including speaker preparations, presentations, and video content
- Develop strategies and leverage tools to measure, analyze and report on the effectiveness of communication initiatives
- Lead strategic planning and execution of Executive internal office visits, ensuring seamless and effective sessions with local teams, leaders, and stakeholders that align with executive priorities and objectives
- Plan and execute a series of large-scale events (e.g. Town Halls, Senior Leadership Sessions, Ask Me Anything Sessions) both virtually and in-person across varying time zones
- Support change management activities from a communications perspective to drive the execution of T&O’s strategic priorities around technology, productivity and talent
- Assess communications requests to determine relevancy, appropriateness, pacing, sequencings and alignment to business priorities
- Ensure Executive and Senior Management Team events are leveraged internally and externally to build brand awareness, enhance reputation and engage employees
- Engage with key stakeholders across the department and the organization to align activities and maximize benefits for the organization
- Ability to multi-task and prioritize effectively, and anticipate impact of possible solutions or alternatives to communication strategies
- Takes full accountability and ownership for quality and accuracy of day-to-day communication responsibilities, tasks and activities ensuring a balanced focus and distribution of work
- Act as a coach and mentor to team members; provide advice, support, and constructive feedback, fostering a strong team culture of high performance that celebrates inclusivity and innovation
- Other duties as assigned
Preferred Qualifications
- Demonstrable understanding of technology and/or financial services industry
- Social and digital media savvy, and a keen interest in financial services
- Knowledge of Agile methodologies and principles an asset