Senior Manager – Design Research Lead

Senior Manager – Design Research Lead

Requirements

• At least 6 years of experience conducting quantitative research, qualitative research, or a combination
• At least 5 years of experience conducting user experience research in a corporate environment
• At least 6 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)

Responsibilities

• Collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps
• Tracking research questions and insights within your portfolio
• Prioritizing research activities including primary research, knowledge mapping, assessments, and testing
• Maintaining a close relationship to research leader peers across the line of business to identify opportunities to re-use learnings and collaborate on research
• Leading research projects end to end, mentoring junior researchers as well as design and cross functional partners
• Building and maintaining trusted relationships with leaders of business, product, design, engineering leveraging data and leading high impact programs that enable business outcomes
• Evaluating diverse perspectives, data-driven insights, customer & business needs to understand impact, accelerates learning and program direction to enable researcher-led and democratized research
• Consistently identifying the highest-leverage opportunities, prioritizing effectively and negotiating needs with senior leaders and diverse stakeholders in a fluid environment
• Leveraging a rich network of partnerships across lines of business and the organization to foster collaboration and share insights, incorporating cross-functional perspectives to bridge gaps in information
• Presenting work across levels and job functions using a human-centered approach that integrates data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels

Preferred Qualifications

• 8+ years of professional experience conducting user experience research
• 8+ years of professional experience conducting user experience research in a corporate environment
• 3+ years managing research/analysis teams in corporate enterprises
• 3+ years of experience working with and influencing senior executives
• 3+ years of experience in people leadership and hiring