Senior Manager – Compliance
| Company | Flex |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA |
| Salary | $164000 – $201000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 6–10 years of compliance or risk experience in financial services or fintech; prior experience working in a start-up environment is a plus
- Proven ability to lead the execution of compliance programs, with strong attention to detail and operational discipline
- Functional knowledge of consumer protection regulations (e.g., TILA, ECOA, UDAAP, FCRA, EFTA, Reg Z/E/B/E/F, etc.)
- Familiarity with consumer lending or payments operations; experience with bank partnerships preferred
- Strong analytical and problem-solving skills with the ability to translate complex requirements into actionable insights, strategies, and solutions
- Clear, concise communication style; comfortable presenting to cross-functional partners and leadership
- Demonstrated ability to own and improve processes, tools, and compliance systems
- Intense, professional curiosity and a growth mindset
- Bachelor’s degree required; JD or other relevant advanced degree a plus
Responsibilities
- Support the enhancement, execution, and monitoring of Flex’s CMS to meet regulatory expectations and business needs
- Lead policy and procedure governance: draft, update, track, and communicate policies in coordination with Legal, Risk, and Product teams
- Translate regulatory requirements into actionable controls, procedures, and tools that enable compliant growth and product development
- Monitor regulatory developments at the federal and state level; assess impact and support operational implementation through change management
- Develop and maintain trackers and tools (e.g., CMS dashboards, risk assessments); analyze data to identify systemic trends and propose mitigations
- Partner with Analytics and Engineering to define and implement monitoring controls, dashboards, and compliance workflows
- Collaborate with Legal on regulatory inquiries, investigations, and trend reporting
- Prepare and support responses to regulatory exams and state filings
- Provide subject matter expertise on compliance questions, advise stakeholders, and drive resolution with minimal oversight
- Coach junior team members and delegate workstreams as appropriate, fostering growth and operational clarity
Preferred Qualifications
- Prior experience working in a start-up environment is a plus
- Experience with bank partnerships preferred