Senior Manager – Account Management

Senior Manager – Account Management

Requirements

• 6-8 years of experience in partnership marketing, client services, brand marketing and / or event marketing, preferably at one of the following: Sports or entertainment property, Media / consulting / activation agency, Brand with a history of partnerships in the sports and / or entertainment industry
• A proactive and self-motivated individual with the ability to effectively manage multiple short-term and long-term priorities for designated accounts
• Demonstrable experience problem-solving and taking a tactical approach to accomplish internal and external client-facing tasks
• Experience managing the development and implementation of partnership marketing strategy
• Experience with marketing platform integration (digital, event, hospitality, etc.), on-site event marketing operations and logistics preferred
• A clear passion for the sports & entertainment sponsorship field
• Exceptional verbal, written, and presentation skills with strong attention to detail
• Strong skills in MS Outlook, Word, Excel, PowerPoint, Zoomifer, and the ability to learn other computer programs
• Willing and able to travel and work outside normal business hours as needed
• Bachelor’s degree

Responsibilities

• Leads and manages a team of account managers; consisting of training, onboarding, client service oversight, support across deliverables, and other responsibilities as assigned
• Mentor and develop a high-performing team, fostering a collaborative and results-driven work environment while ensuring clear communication and goal alignment
• Provides exceptional client service, including execution of promised deliverables, key focus and evaluation of renewal opportunities, relationship building, and providing weekly and monthly program progress reports
• Works collaboratively across internal departments and stakeholders for partner approvals and alignment of programs and initiatives
• Manage the creation, implementation, and strategic management of WWE promotional programs and all activation with new and existing partners both on and off site
• Manage all fulfillment activities needed based on client contracts to ensure that all elements that are contractually obligated are delivered in a professional manner
• Analyzes research findings and identifies activation concepts that align with the brand, support partners’ marketing objectives, and drive business results
• Supports renewal process for each partner contract and proactively identifies/pursues additional revenue opportunities
• Maintains up-to-date knowledge of industry trends, activation best practices and new media marketing efforts
• Develop self to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance
• Remain current with WWE corporate initiatives, Superstar Talent and content storylines, in addition to overall sports, entertainment and media industry trends
• Other projects and duties as assigned

Preferred Qualifications

• Experience with marketing platform integration (digital, event, hospitality, etc.), on-site event marketing operations and logistics preferred