Senior Manager

Senior Manager

Requirements

• Strong communication skills; ability to write and verbally communicate in a clear and concise manner
• Ability to enthusiastically interact with others
• Adaptability, flexibility, general enthusiasm for the business
• Excellent pace and energy, self-motivated
• Ability to establish working relationships with all employees, management and vendors
• Ability to maintain and project professionalism, internally and externally, at all times
• Exercises good judgment in decision making
• Flexible in approach; can readily adapt to business and team needs and changes
• Excellent teaching and coaching skills
• Holds self-accountable for high personal standards of conduct and professionalism
• Respect for individuals (guest, vendors, and employees)
• Appreciation of diversity (thought, ethnic, gender, etc.)
• Innovative and strategic thinker. Capable of developing compelling culinary strategies
• Strong statistical inclination, able to synthesize data into concise business tactics
• Innate ability to inspire team
• Positive Energy
• LOVES Dave and Buster’s

Responsibilities

• Hire, train, retain and develop your team
• Works with GM, AGM, and Training Manager to review talent pool and make recommendations on staffing needs and hiring programs to ensure proper usage
• Assures execution of staff training programs
• Assures staffing levels and management coverage is appropriate to meet the needs of the business and maximize the customer experience
• Leads and influences staff through effective motivation (having FUN), leveraging individual strengths to ensure guest satisfaction and maximum productivity
• Select and develop Certified Trainers for more responsibility or internal promotability into management program
• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process
• Reviews assigned department’s financial results and opportunities with leadership
• Manages assigned area by meeting goals, analyzing opportunities, reviewing costs, and presenting ideas to leadership
• Secures all storage and cash handling areas to minimize risk and loss
• Reviews and educates cost control opportunities taking corrective action as needed and suggesting alternative courses of action with leadership
• Continuously improves operational execution through attention to detail and adherence to D&B operating standards and philosophies, maximizing profits and minimizing costs
• Responsible for all aspects of a particular area of the operation to facilitate the fulfillment of financial goals and company initiatives
• Set department goals by period for individual area
• Capitalizes business opportunities in the market area by executing Company marketing strategies to drive sales
• Administers decisions around all store sales and performance incentive programs
• Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
• Maintain a safe and secure environment for all D&B guests and staff

Preferred Qualifications

No preferred qualifications provided.