Senior Manager
Company | Salesforce |
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Location | Alexandria, VA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- Active TS/SCI clearance with polygraph required
- A related 4-year technical degree or equivalent work experience required
- 4+ year proven experience managing a team of developers or engineers operating in a restricted environment
- Systems engineering experience in enterprise scale internet service engineering or support role
- Mentoring/training systems engineers and systems development engineers
- Proven experience in culture setting for larger organizations – being able to influence change across multiple teams and disciplines – including those teams without experience working in restricted environments
- Program and product management skills – track record of delivering technical programs, projects, and products in a highly technical multi-team environment
- Systems engineering fundamentals (networking, storage, operating systems)
- Leading development life cycle processes and best practices, esp. in the areas of deployment automation
- Experience working within the Intelligence Community (IC) OR Department of Defense (DOD) environments
Responsibilities
- For build activities occurring in restricted regions act as coordinator between the build engineers and the commercially led service teams who own and operate services
- Ability to operate in the fast paced environment and solve sophisticated issues quickly optimally prioritize multiple priorities
- Ensuring that work carried out by the Build and Automation team is executed in such a way as to align with the company’s internal compliance policy and directives
- Being available to discuss and resolve technical issues and customer concerns with other technical staff as the need arises
- Problem Management – populate and participate in RCAs and hand them off to the Global Solutions team
- Identifying work opportunities and preparing or assisting with the preparation of technical proposals as the need arises
- Work to automate detection and resolution of recurring build issues in the restricted environment
Preferred Qualifications
- BS or higher degree preferred in Computer Science plus relevant job-related experience
- Expertise in Kubernetes based deployments and Kubernetes based development
- Hands on experience configuring and running AWS (Amazon Web Services), using the CLI/SDKs
- Experience in Docker orchestration and management
- Ability to analyze and leverage data and metrics driven focus, both qualitative and quantitative
- Experience working within both the Intelligence Community (IC) and Department of Defense (DOD) environments
- Experience with distributed systems at scale