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Senior Loan Officer – Auto Refinancing
Company | Caribou Financial |
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Location | Denver, CO, USA |
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Salary | $50000 – $90000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- 2 years refinance experience, demonstrating success in a loan officer role
- Experience handling and maintaining a high volume pipeline
- Excellent customer service skills and ability to quickly build rapport with customers
- Clear communication and active listening skills
- Ability to process information efficiently and incorporate in real time with customers
- Ability to learn new technology and use a variety of software platforms
- Excellent time management skills
- Bilingual in Spanish/English is a plus.
Responsibilities
- Leveraging a consultative sales approach, you will advise customers on the purchase of additional protection products including vehicle protection services and other offerings
- Provide customers with a thorough explanation of the terms of their loans, as well as aftermarket products and extended service contracts
- Act as a product sales expert, maintaining elevated product sales attachment goals and expectations
- Effectively manage and maintain a large pipeline of prospective customers, and maintain acceptable levels of conversion
- Conduct business in an ethical and professional manner, in congruence with our lender guidelines, finance laws, and internal compliance guidelines
- Process finance deals accurately and fairly through financial sources to secure funding
- Perform needs assessments, overcome objections and manage the expectations of customers
- Other duties may be assigned
Preferred Qualifications
- Bilingual in Spanish/English is a plus.