Senior Leaves Program Manager

Senior Leaves Program Manager

Requirements

• Bachelor’s degree in a related field and 10+ years of experience administering leave and accommodation programs.
• Expert knowledge of leave laws and regulations (e.g., FMLA, ADAAA, EEOC, HIPAA, ERISA, DOL, Section 125, USERRA, Federal, State and Local leave laws, etc.)
• Experience leading time off and leaves in Workday or equivalent HR system and processes and an understanding of the downstream impact of transactions on benefits, pay, and other areas.
• Experience with HR program management, project management, and case management tools and technology.
• Strong research, analytical, problem-solving, and reporting skills.
• Strong oral and written communication skills and proven ability to collaborate across all levels of an organization.
• Strong self-starter, fast learner, quality conscious, committed to delivering results.
• Strong interpersonal and organizational skills with the ability to prioritize and handle small and large projects with a diversity of internal and external customers.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Responsibilities

• Serve as Senior Leaves Program Manager for the Benefits Team with responsibilities to include, but not limited to:
• Develop, implement, and maintain comprehensive leave and accommodation programs that meet Blue’s employee and organization needs while also working within the framework of applicable federal, state, and local laws.
• Serve as the subject matter authority on leaves and accommodations, in collaboration with Legal and HR leadership, around leave policy and administration.
• Collaborate with cross-functional teams to ensure consistency and effectiveness of leave programs across all Blue locations.
• Serve as Product Manager of Workday Absence for system enhancements and improvements.
• Develop and maintain leave and accommodation resources, trainings, educational material, and communications for employees and managers. Conducts manager and HRBP training on role specific leave responsibilities.
• Serve as the point of escalation for leave and accommodation matters. Resolve raised issues with urgency.
• Establish measurement of and then uses leave and accommodation data and trends and employee feedback for intervention and recommendations for program improvements.
• Use reporting to track and report in alignment with FMLA and statutory leave laws.
• Build, maintain, and communicate regular operational metrics for all leave and accommodation programs to evaluate program effectiveness, vendor performance, and employee usage.
• Maintain relationship with external leave administrator and communicate program updates across all locations.
• Find opportunities to leverage vendor capabilities to support process improvement, employee experience improvements, and cost savings.
• Monitor third party vendor performance for adherence to established service level agreements.
• Participate in vendor RFP’s, selection, negotiation, and annual renewal, in collaboration with Sr. Manager, Benefits.

Preferred Qualifications

No preferred qualifications provided.