Senior Internal Communications Partner

Senior Internal Communications Partner

Requirements

• Bachelor’s degree
• 3-5 years on a communications team, preferably an internal comms team, for a for-profit company
• Strong Written and Verbal Communication Skills: Ability to draft clear, engaging, and grammatically correct communications tailored to diverse audiences.
• Creativity and Storytelling: Interest in finding creative ways to communicate messages and tell compelling stories across various formats and channels.
• Attention to Detail: Strong organizational skills to manage multiple tasks and ensure accuracy and consistency in all communications.
• Basic Understanding of Internal Communications: Familiarity with common tools and channels (e.g., Intranet, email, Slack) and a willingness to learn new platforms.
• Collaboration and Teamwork: Ability to work effectively with cross-functional teams, gather input, and maintain positive working relationships.
• Adaptability and Problem-Solving: Flexibility to adapt to changing priorities and think critically to resolve challenges as they arise.
• Time Management: Ability to meet deadlines and manage time effectively in a fast-paced environment.
• Analytics Awareness: Basic understanding of how to measure the impact of communications (e.g., engagement metrics) and a willingness to learn evaluation techniques.
• Commitment to Mission and Values: Enthusiasm for the organization’s mission and dedication to fostering a positive and inclusive employee experience.
• Technical Proficiency: Familiarity with basic office tools (e.g., Microsoft Office, Google Workspace) and an eagerness to learn communication-specific tools (e.g., Canva, SharePoint).

Responsibilities

• Creating and distributing the monthly global newsletter, including collecting content and coordinating approvals.
• Consult with and guide other leaders in delivering cross-functional internal communications initiatives and take an independent senior advising role in the creative development of People Service programs across functions.
• Drive and own storytelling across existing channels (Intranet, Slack, email, newsletters, podcasts, videos, blog posts, social media) by mining, drafting and curating content.
• Highlight employee stories and initiatives that align with our mission by partnering with senior business leaders inside and outside of People Services. Develop and mentor ghost writers and ambassadors in the business who would like to contribute.
• Partnership and collaboration with senior leaders to promote employee programs such as our Whole Person Promise, Quarterly Challenges, Epics, through internal communications.
• Recommend and spearhead communications and drive writing projects and editing for our Events, Learning and Development, Whole Person, Ohana Child Development, Senior Leadership and occasionally operational teams.
• Help write and produce our Annual Awards Program and contribute to the Quarterly All Hands Meetings, Annual Sales Meeting and Annual Customer Meeting (REVERB).
• Craft clear and engaging messages that align with our mission and values.
• Develop communication plans and messages for specific projects, ensuring alignment with diverse employee audiences globally.
• Monitor and gather basic metrics on the performance of internal communications and share insights with the team.
• Ensure employees stay informed through timely and consistent updates on internal initiatives and programs.
• Originate creative ideas to enhance communication channels and methods to better connect with employees.
• Partner with other Communications team members to capture photography, videography, b-roll, stories and other content that drive the Communications Mission and initiatives.
• May include occasional international travel to Europe and office locations in the US.

Preferred Qualifications

• Basic experience in digital photography and videography is a plus.