Senior Infrastructure Program Manager

Senior Infrastructure Program Manager

Requirements

• 8+ years of Infrastructure Technical Project Management Experience
• BA/BS degree, technical degree preferred.
• Self-motivated, quick, and decisive.
• Demonstrated experience working Waterfall, Agile, and hybrid methodologies
• Delivers consistent and accurate work proactively and routinely.
• Comfortable managing change, preparing and presenting to individual contributors all the way to senior level executives.
• Proficient in MS Project.
• Exceptional written/verbal communication skills.
• Highly organized and able to manage many tasks at once.
• Able to work independently, seeking guidance at appropriate times.
• Detail oriented and capable of tracking and maintaining large amounts of project data through several different systems.
• Strong interpersonal, analytical, influencing, prioritization, and conflict avoidance/resolution skills.
• Knowledge of MS Office (PowerPoint, Excel, Word and Outlook)

Responsibilities

• Independently manage complex, strategic technology programs and/ or projects to successful completion.
• Develop and manage relationships with and between all key stakeholders, including the negotiation of roles and responsibilities.
• Demonstrated history of project delivery, preferably in the technology Infrastructure and/or Cloud space.
• Timely and accurate record maintenance (Clarity, Confluence, Jira, SharePoint, Excel).
• Create project schedules and timelines. Identify, track, and manage project or initiative deliverables, risk, and/or issues.
• Create slides capturing key project information for use in project/program status updates to leadership.
• Analyzes and evaluates project/program plans and makes decisions within general parameters.
• Performs detailed needs assessments and identifies project/program priorities, risks, and issues.
• Proactively communicate both written and verbally; uses all communication methods (voice calls, IM, email, MS Office documents, etc.) to proactively manage the project details, update documentation, manage risk/issues, convey status, approval requests, and escalations to senior manager, key stakeholders, sponsor, and project stakeholders.
• Communicates moderately complex concepts and interacts with others to inform and direct action.
• Collaborates regularly with peers or external and internal partners.
• Review critical artifacts to gain an understanding of project deliverables, ensure quality of content, and support the effective management of risks/issues.
• Ensure realistic and reliable staffing plans across the program, focusing on the availability and commitment of appropriately skilled resources.
• Ensure program-wide adherence to corporate standards including Legal, Compliance, Vendor Management, etc.
• Track and report program level and critical project level activity and progress.
• Utilizes both technical and business expertise to develop detailed project plans and needs/impacts assessments.
• Manages the implementation from resource allocation, progress tracking, change and control, testing, training to on-time delivery within budget.
• Coordinate governance meetings alongside subject matter experts (SMEs).
• Adhere to internal governance controls, processes, and procedures.
• Communicate project status updates, risks, issues, and regular updates to PMO and project leadership team members.
• Facilitate meetings, create and publish meeting agendas and minutes.
• Aggressively follow-up with all project related action items.
• Assist with the tracking of business and technical deliverables and keep all project documentation plans up to date.
• Assist with PMO related administrative duties as assigned.
• Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate as appropriate.
• Engage in building consensus and developing recommended solutions as issues arise.

Preferred Qualifications

• PMP certification
• Previous experience working in an Agile environment is preferred, CSM certification
• Working knowledge of SharePoint
• Background experience in financial services and/or a work environment where work items are audited
• Experience using JIRA