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Senior. Infrastructure Engineer – Jira
| Company | RTX |
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| Location | Richardson, TX, USA |
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| Salary | $82000 – $164000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Typically requires BS/BA Degree in Science, Technology Engineering Math (STEM) in Information Technology, Computer Science, Computer Engineering, or Physics and 3-5 years of related work experience
- Thorough background in on premise infrastructure design data center systems
- Experience troubleshooting complex systems involving multiple servers, COTS products, VMs, VDIs, and/or network issues
- Experience with RHEL 6.0+ infrastructure development, implementation, and optimization for an enterprise Design
- Current Top Secret / SCI security clearance is required day 1. As only U.S. citizens are eligible for a security clearance
Responsibilities
- You will leverage company and industry best practices to configure and maintain the JIRA instance, including project creation, workflow customization, and user permissions.
- You will manage JIRA system access across groups to ensure security compliance and maintain best practices
- You will support the project by applying Agile and Kanban methodologies within JIRA and support the team’s project management processes.
- You will customize JIRA workflows, configure notifications, and implement automation products to optimize processes.
- You will generate reports and dashboards to track project progress, analyze key performance indicators (KPIs), and identify areas for improvement.
Preferred Qualifications
- Experience in RHEL Platforms and software product implementation
- Understanding of DevOps/DevSecOps developments
- Hands on experience scripting skills (i.e. PowerShell, Python, Ruby, bash, etc.)
- Experience with the Agile development lifecycle
- Experience with the Atlassian tool suite
- Experience with SAFe agile processes
- Knowledge of Enterprise Application development and deployment processes
- Security+ certification
- Experience in supporting the Atlassian toolset from a stability and performance perspective.
- JIRA Administrator certifications (e.g., Atlassian Certified JIRA Administrator) is highly desired for this role
