Skip to content
Senior Implementation Lead – Advanced Builder Team – Abt
| Company | Flowcode |
|---|
| Location | New York, NY, USA |
|---|
| Salary | $125000 – $155000 |
|---|
| Type | Full-Time |
|---|
| Degrees | |
|---|
| Experience Level | Senior |
|---|
Requirements
- 5+ years of experience in customer onboarding, implementation, or project management
- Strong organizational and communication skills
- Data-driven and analytical mindset
- Ability to work cross-functionally in a fast-paced environment
- Empathy for customers and a bias toward action and clarity
Responsibilities
- Own onboarding execution for new Enterprise clients including kickoff, walkthrough, and training sessions
- Partner with Customer Success Managers (CSMs) to ensure customer progress toward value realization
- Maintain active visibility into onboarding pipelines and unblock stuck accounts
- Collaborate with Solutions Engineering and Product on technical feature setup including SSO, conversion pixels, and custom domains
- Leverage internal tooling for onboarding workflows and proactively identify opportunities to streamline onboarding with Product
Preferred Qualifications
- Familiarity with customer onboarding tools, internal admin systems, and light SQL experience preferred
