Senior Human Resources Business Partner

Senior Human Resources Business Partner

Requirements

• HRBP experience within a fast-paced environment, acting as a culture champion and trusted business partner across diverse client groups.
• Strong ability to stay organized and maintain attention to detail while working in a fast-paced, dynamic environment.
• Experience navigating ambiguity and building out HR processes & policy.
• Extensive experience collaborating cross-functionally with diverse teams and senior leaders at all levels.
• Ability to effectively manage relationships with employees and leadership teams to influence decision-making, performance management, and talent/coaching strategies.
• Proven ability to wear multiple hats and manage a variety of initiatives and projects across different lines of business, demonstrating flexibility and adaptability.
• Experienced in managing and resolving escalated employee relations scenarios with professionalism, sensitivity, and a focus on maintaining a positive work environment.
• Possess a good gut instinct that enables you to make decisions based on evidence and experience in the industry.
• Someone who can keep the team updated on employment laws and ensure compliance with federal, state, and local regulations – Someone who gets the gist of what’s legal and what’s not.
• Experience supporting start ups in the valley in a People Operations capacity.
• Communication wizard and the ability to effectively partner with all levels of team members and leadership.
• Experience in a customer facing position in the past (such as hospitality, restaurant, events, etc.).
• Completed a 4 year college degree in a related field (required).

Responsibilities

• You’ll be the voice of our team members by celebrating their successes, hearing their concerns, and providing counsel in areas such as: workforce planning, change management and development.
• Partner with the Employee Relations Partner, as needed, to conduct effective, thorough, and objective investigations.
• Collaborate with the Employee Relations Partner (ERP) to analyze trends related to employee relations, performance, and other HR data.
• Identify recurring themes or issues, and proactively develop strategies and recommendations to address these trends, enhancing the overall employee experience.
• Monitor employee engagement, satisfaction, and retention, offering data-driven insights and recommending actions to improve employee well-being and organizational culture.
• Support leadership development initiatives by recommending programs and solutions to build and enhance leadership capabilities across the organization.
• Lead or support change management efforts, ensuring that organizational changes are communicated effectively and supported by HR strategies to maintain business continuity and employee engagement.
• Assist our amazing Learning and Development in facilitating continued education to team members and leaders.
• Meet with our supervisors to support them through our leadership development program.
• Partner with key stakeholders such as the People Operations, Legal, and Compliance to build new policies that make sense for the organization.
• Maintain strong case documentation.

Preferred Qualifications

• Fintech experience
• Experience providing HR support in a call center environment
• Masters in HR and/ or business administration
• PHR/SHRM-CP Certification strongly preferred