Senior Homeowners Liability Claims Adjuster - Primarily Home

Senior Homeowners Liability Claims Adjuster – Primarily Home

Company	American Family Insurance Group
Location	Madison, WI, USA, Boston, MA, USA, St Joseph, MO, USA, Eden Prairie, MN, USA, Phoenix, AZ, USA, Denver, CO, USA, Brattleboro, VT, USA, Atlanta, GA, USA
Salary	$68000 – $113000
Type	Full-Time
Degrees
Experience Level	Senior

Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience handling Third-Party, multi-line, and Property Damage Liability claims.
Demonstrated experience handling simple to moderately complex claims.
Extensive knowledge and understanding of policies and endorsements.
Extensive knowledge of each phase of the claim handling process.
Obtain state specific property casualty claims licensing as required.

Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
Handles Third-Party Structural Property Damage Liability claims under multiple policy types and numerous endorsements.
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
Makes independent decisions and self-supervises most files and recognizes when assistance is needed.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Serves as a mentor and subject matter expert for less experienced adjusters.
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.