Senior Heavy Duty Power Customer Portfolio Manager – Hybrid /Transactional Power Outage Manager
| Company | GE Vernova |
|---|---|
| Location | Pennsylvania, USA, West Virginia, USA, Ohio, USA |
| Salary | $120000 – $165400 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 8-10 years of experience in power generation industry OR Associates degree in addition of 6-7 years of experience in a power generation industry)
- Minimum of 5-7 years of knowledge and experience within the Power Industry / Technical Field services or Contract Management with strong Gas Turbine knowledge.
- Must be authorized to work and reside in the US
- Willingness and ability to travel to a min. 50% of the time within the Primary location Area of OHIO / PA / WV primarily.
Responsibilities
- Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall NAM POWER business strategy
- Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships for the region as listed
- Be responsible for customer portfolio P&L and seeking opportunities for growth
- Establish contact to provide on-going Gas Turbine technical and business support to assigned customers
- Develop and own site customer communication plan, coordinate regular GE VERNOVA/Customer to review existing and new products/services that could provide value for the customer
- Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE VERNOVA
- Be responsible for developing outage scope/communicating scope to the Outage support as assigned by our FieldCore team
- Be responsible for managing the Outage 360 process and processing of Change Orders while developing outage scope/communicating scope to the Outage support as assigned by our FieldCore team
- Lead direction for all emergent/forced outage resolution
- Organize pre-outage, post-outage and outage milestone meetings
- Coordinating On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GEV network
- Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize, while responsible for all customer invoicing/credit memo
- Awareness to promote our flow-type services including Parts, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion.
Preferred Qualifications
- Bachelor’s Degree preferably in a technical / Engineering Mechanical, Electrical, STEM.
- Experience planning and executing outages.
- Strong quality background with Black Belt certification
- Strong leadership, financial and commercial skills
- Team leader in a dynamic, energetic and proactive environment
- Experience working with customer leadership teams
- Demonstrated communication, presentation & organizational skills