Senior Functional Consultant – Security and HCM – Workday Success Plans

Senior Functional Consultant – Security and HCM – Workday Success Plans

Requirements

• 5+ years of experience in HCM or ERP software consulting or as a HCM or ERP practitioner on deployments for medium to large enterprises
• 5+ years of hands-on configuration and functional experience in core HCM and Security
• 3+ years of Workday Consulting experience or serving as a dedicated Workday Domain Expert (SME) within an organization
• Bachelor’s degree or equivalent practical experience in a related field
• Willingness and ability to travel up to 10% as required

Responsibilities

• Confidently and consistently provide excellent customer service
• Engage customers to quickly understand business requirements
• Share their broad experience with industry practices
• Adapt and succeed independently in challenging situations
• Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
• Support multiple customers concurrently on short duration projects
• Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features
• Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day
• Share expertise with customers on a variety of Ask-an-Expert requests by conducting research to ensure understanding of customer questions and related Workday concepts
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
• Clearly and effectively communicating responses and value to customers
• Partner with an Engagement Manager to deliver services that include Feature Adoption Workshops, Functional Review, and Health Check
• Additional Services that our consultants deliver include Collaboration Crews, Accelerator Webinars, Feature Accelerator, and Feature Adoption Tenant Reviews

Preferred Qualifications

• Demonstrated ability to quickly grasp complex HR systems and processes, with a strong aptitude for acquiring in-depth product knowledge of Workday and its new features
• Workday certified or a proven ability to obtain relevant certifications and effectively deploy Workday solutions
• Proven experience in effectively influencing, interacting, and collaborating with stakeholders at various levels, both internally and externally
• Strong facilitation skills with the ability to lead design discussions towards collaborative and effective outcomes
• Demonstrated ability to manage time effectively, prioritize tasks, and deliver high-quality results within project timelines
• Excellent verbal and written communication skills, including the ability to present complex information clearly and concisely to diverse audiences
• Experience with global Workday implementations, demonstrating an understanding of diverse HR practices and considerations
• Proven ability to manage multiple client engagements concurrently, showcasing strong task management and organizational skills
• Strong critical thinking and problem-solving skills to analyze complex issues, facilitate decision-making, and develop effective solutions
• Experience in conducting effective requirements gathering sessions to understand client needs and translate them into actionable solutions
• A proactive approach to change making, identifying opportunities for improvement, and supporting the adoption of new processes or features
• Strong relationship management skills with a focus on building and maintaining positive client partnerships
• Demonstrated accountability for achieving defined goals and taking ownership of outcomes
• Ability to demonstrate adaptability by effectively navigating ambiguity and learning from new challenges