Senior Experience Designer III – Managing Journey

Senior Experience Designer III – Managing Journey

Requirements

• Bachelor’s degree or two or more years of work experience
• Four or more years of relevant work experience
• A portfolio of UX design work from pencil and whiteboard, to wireframes and prototypes

Responsibilities

• Creating delightful, complex designs to deliver great onboarding experiences
• Creating and enhancing activation and support flows, making them intuitive and friendly
• Identifying and analyzing design problems and opportunities within project briefs
• Generating, exploring, refining, and documenting multiple design solutions
• Prioritizing solutions based on analysis and judge their quality and context appropriateness
• Working independently and collaboratively to solve design problems of varying complexity
• Articulating design decisions and communicating solutions to stakeholders through presentations and critiques
• Participating in design critiques, providing feedback on designs, wireframes, and prototypes
• Supporting and guiding team members, sharing knowledge and recommending best practices
• Supporting testing efforts and consulting with learning and development on content creation
• Proactively contributing to the design system’s evolution by proposing updates and providing feedback
• Reviewing designs and ensuring accessibility requirements are met

Preferred Qualifications

• A degree in design or related field of study
• Extensive experience with Figma, Sketch, Adobe and/or related design software
• Ability to digest and translate complex technical requirements into intuitive experiences
• Portfolio examples of enterprise applications and payment, profile and managing account journey samples
• Experience with JIRA
• Experience with Smart Sheets and/or Google Suite
• Experience with Fortune 500 organizational environments