Senior Director - Research

Senior Director – Research

8–12+ years of experience in research, strategy, insights, communications, or public affairs
Experience leading strategic research engagements using a blend of methodologies (e.g., surveys, focus groups, stakeholder interviews, social listening, secondary trend analysis)
Proven success in client leadership roles with strong presentation and storytelling skills
Demonstrated ability to generate and apply insights to brand, reputation, campaign, or messaging strategies
Collaborative and comfortable managing across teams and disciplines
Experience managing and mentoring junior staff
Strong comfort with data analysis and data-informed strategy; familiarity with platforms like Brandwatch, Qualtrics, Tableau, or SPSS is a plus

Serve as the lead point of contact for key client accounts, helping define project goals and maintain strong working relationships
Work with clients to clarify business or communications objectives and oversee the development of research-backed recommendations
Provide ongoing strategic counsel grounded in research and cultural context
Design and direct research engagements that draw on a range of methodologies—quantitative, qualitative, social listening, digital analytics, secondary research
Guide the team in translating research findings into narratives, recommendations, and creative strategies that inform messaging, brand positioning, and reputation management
Connect the dots across disparate signals—emerging trends, online conversation, political/policy news—to create foresight for clients
Lead multidisciplinary teams of analysts to deliver high-quality, on-time client work
Provide hands-on mentorship to staff, supporting their development and fostering a culture of intellectual rigor and curiosity
Oversee project scopes, timelines, resourcing, and collaboration with internal and external partners

Familiarity with platforms like Brandwatch, Qualtrics, Tableau, or SPSS is a plus