Senior Director of Commercial Operations – Go-To-Market – GTM

Senior Director of Commercial Operations – Go-To-Market – GTM

Requirements

• Understanding of the broader business context and ability to align operational decisions with the organization’s strategic direction.
• Skilled in managing projects and initiatives, ensuring deadlines and goals are met while maintaining high standards.
• Ability to develop and execute sales strategies aligned with the organization’s goals and objectives.
• Exceptional leadership qualities to inspire, motivate, and lead teams across multiple functions.
• Experience with organizational change, driving process improvements, and adapting strategies to evolving market conditions.
• Excellent verbal and written communication skills to effectively communicate information to stakeholders at all levels.
• Strong critical thinking and problem-solving skills to address complex operational challenges and provide innovative solutions.
• Naturally curious with a passion about the business and related performance.
• 15+ years of experience in sales, sales operations, and/or sales enablement roles, including leadership positions.

Responsibilities

• Re-envision sales strategies and operational processes to ensure they are agile, effective, and aligned with broader company goals.
• Identify and eliminate bottlenecks, inefficiencies, and outdated practices, introducing cutting-edge tools and methodologies that optimize every step of the sales cycle.
• Collaborate with sales leadership to identify gaps in the sales process, crafting solutions that drive both immediate results and long-term growth.
• Leverage automation and AI-driven solutions to remove manual tasks, allowing the sales and operations teams to focus on high-value activities.
• Ensure that sales technology is aligned with both the needs of the team and the broader business strategy, providing real-time insights that drive results.
• Work closely with other departments, including Marketing, Finance, and Customer Success, to ensure a seamless flow of information and alignment across the organization.
• Facilitate strong collaboration between the commercial operations team and sales leadership to ensure smooth execution of sales strategies and operational goals.
• Identify opportunities to align cross-functional initiatives with the overall sales strategy, ensuring greater organizational alignment.
• Oversee an organization of ~40 individuals (~5 direct reports), fostering professional growth and retaining valuable talent through coaching and development opportunities.
• Drive the evolution of the sales team, empowering them to adopt new methods, tools, and processes that enhance their capabilities and performance.

Preferred Qualifications

No preferred qualifications provided.