Senior Director – Business Transformation
| Company | Centene |
|---|---|
| Location | Florida, USA, Kentucky, USA, Missouri, USA |
| Salary | $145100 – $268800 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in related field
- 9+ years of experience in at least three of the following: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management
- Consulting experience preferred
- Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred
Responsibilities
- Leads strategic business transformation programs with enterprise impact
- Acts as a trusted advisor and strategic partner to Centene leadership
- Assists with the business transformation team’s strategy, execution/delivery methodology, and realizing business benefits across the enterprise portfolio
- Manages a team responsible for adhering to the department’s Business Transformation Methodology
- Provides forward-thinking leadership to a team of Business Transformation Professionals
- Leverages superior knowledge of healthcare, WellCare, business improvement/transformation, organization change management, customer experience, and strategy
- Provides guidance, leadership and support to Senior Management in identifying opportunities, providing solutioning, and collaborating to develop strategy
- Seeks identification of new initiatives including scope, problem statement, stakeholders, and expected outcomes necessary to guide portfolio prioritization
- Leads execution of an Enterprise Prioritization Assessment where applicable
- Demonstrates thought leadership through out of the box thinking and leveraging deep WellCare knowledge of business processes and systems
- Manages a diverse business transformation portfolio affecting organization design, process execution, technology landscape, and business strategy
- Leads service offering definition and ensures consistent and superior quality product delivery
- Oversees proposed business valuation maximizes impact with an emphasis on hard dollar Return on Investment (ROI) savings or cost avoidance scenarios
- Sets overall goals, performance standards, and priorities for one or more functions and manages resources to goals and budget
- Sets direction, allocates, and reallocates utilization of resources as required across multiple departments
- Performs other duties and special projects as assigned
Preferred Qualifications
- Consulting experience preferred
- Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred