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Senior Digital Functional Analyst
Company | Arrow Electronics |
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Location | Denver, CO, USA |
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Salary | $98900 – $139700 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- Deep understanding of digital platforms, particularly in the distribution domain.
- Experience with complex systems integration, data analysis, and process optimization.
- Proficiency in tools and technologies relevant to ArrowSphere and similar platforms.
- Strong knowledge of North American business operations, including regulatory and compliance requirements.
- Ability to align technical solutions with business objectives and customer needs.
- Proven track record of driving high-impact projects and delivering measurable results.
- Exceptional interpersonal skills to engage with stakeholders across various levels and functions.
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
- Strong problem-solving skills and a proactive approach to addressing challenges.
Responsibilities
- Serve as the primary functional SME (Subject Matter Expert) for the ArrowSphere platform in North America.
- Collaborate with business teams, external customers, and vendors to ensure seamless platform operations and enhancements.
- Drive roadmap execution, including feature development, partner onboarding, and customer issue resolution.
- Act as a liaison between technical teams and business stakeholders to translate requirements into actionable solutions.
- Maintain close coordination with North American business teams, including immixGroup, to ensure alignment with strategic goals.
- Provide real-time support and decision-making to address critical issues and opportunities.
- Build and maintain strong relationships with internal and external stakeholders, acting as a trusted advisor.
- Provide guidance on cross-functional dynamics, including legal, operational, and technical considerations.
- Stay updated on industry trends and best practices to inform platform strategy and execution.
- Mitigate risks associated with service levels, project timelines, and customer trust by ensuring consistent onshore support.
- Address gaps left by the departure of the previous functional SME, ensuring uninterrupted operations.
- Reduce dependency on external consultants by providing in-house expertise and leadership.
Preferred Qualifications
- Experience working with Manufacturing/ Distribution industry preferred.