Senior Development Manager

Senior Development Manager

Requirements

• BS/BA or equivalent experience
• 3 years successful experience in fundraising, corporate engagement, and relationship development working within a multi-million-dollar organization a plus
• Excellent written and verbal communication, presentation, and interpersonal skills
• Ability to recruit, train and motivate community-based volunteers
• Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills
• Proven relationship building, persuasion and influence skills
• Strong customer service orientation, with extensive experience in effectively addressing and resolving issues
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events
• Outcome driven; strong project management ability
• Able to work through others to accomplish goals
• Strong market, community and constituent perspective
• Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments
• Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures
• Proficient in computer-based information systems

Responsibilities

• Accountable for the achievement of a revenue target greater than $350,000 for a portfolio of priority relationships, account management, fundraising activities and events
• Manages volunteer and customer retention, recognition, and pipeline development, with a focus on high impact relationships and key volunteer leadership roles
• Leads the development of relationships and engagement of target partners, organizations, corporations, and individuals
• Actively collaborates with all development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success; leverages opportunities to expand engagement of constituents through the collaborative account planning
• Engages, recruits, stewards, trains and manages relationships with volunteers and customers to successfully execute fundraising plans and achieve revenue goals
• Effectively and efficiently completes activities and meets target deadlines in order to execute successful events or fundraising activities
• Implements best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities
• Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment
• Engages the community to create relevant, best in class experiences for priority constituents including participants, teams, sponsors, cancer survivors and caregivers; ensures event and activity details are expertly executed
• Ensures compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the cultural beliefs and values of the Society

Preferred Qualifications

• Experience in a multi-million-dollar organization is a plus