Senior Customer Demand Planner

Comprehensive supply chain, economic, financial or logistics experience and commercial awareness in a fast-moving consumer goods or consumer packaged goods environment
Open to learn new ways of working and is willing to use new tools
Experience driving demand review and participation in an IBP cycle
Able to influence cross-functional teams, working on the key priorities and improving the plan
Able to build effective teams
Knowledge in leading practice demand planning and end-to-end supply chain concepts
Excellent problem-solving skills, analytical skills and verbal and written communication skills

Lead the demand management agenda for the category, being the key interface between commercial (sales revenue planning) and supply (replenishment) to identify and evaluate the impact of potential availability issues/commercial changes including gap assessment and risk and opportunity discussions
Partner with modelling team for the generation of statistical forecasting
Manage, coach and develop a team
Review standard consumption versus forecast at the customer and total product levels, liaising with replenishment and sales revenue planning to manage potential availability issues and the impact of under consumption
Drive strong linkages with the commercial, customer collaboration, modelling, order fulfilment teams and supply planning including innovation and equity
Drive continuous capability building in the demand planning team for planning improvement

PowerBI experience is an asset
MS Office tools efficiency – Windows environment: Intermediate Excel and Power point
Strong communication skills; ability to articulate issues both verbally and in writing, outlining possible solutions
Proficiency in data analytics and gathering fact-based insight based on trends
Experience leading Consensus forums where negotiation and influencing skills will be essential