Senior CS Competence Engineer
| Company | ASML |
|---|---|
| Location | Wilton, CT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s or Master’s Degree in engineering, or combination of experience and education may be considered.
- Preferably 8+ years, or more, work experience in an engineering or customer support role.
- Direct knowledge stepper/scanner related experience in the semi-conductor or related experience is a plus.
- Direct knowledge of EUV systems is a plus.
- Excellent verbal and writing skills in English.
Responsibilities
- Understands complex modules at platform level, complex system at platform level, or complex business drivers at system level; masters multiple competencies; is able to translate (internal) customer requirements into product capabilities and options regarding all competencies (imaging/overlay/productivity/metrology); suggests product improvements to prevent process errors from recurring.
- Develops and maintains a network across several functional areas, to be able to drive solutions for structural problems within all competencies; deals with (internal) customers.
- Within tight timelines and with scarce resources, figure out what needs to be done in specific, dynamic situations using own professional judgment and dealing with complex upgrades that take 1-2 weeks to implement at (internal) customer site; solve situations which are difficult but have occurred before, minimizes impact on (internal) customer’s work in progress regarding a competency and adjacent options.
- For complex upgrades that take 3-9 weeks to implement at (internal) customer site; needs to solve problems that have not occurred before, minimizes impact on (internal) customer’s work in progress regarding all lithographic production steps.
- Works unsupervised with high-level checks with superior.
- Identifies gaps and drives solution, ensures processes are adapted to prevent (work) process errors from recurring and identifies missing processes/procedures and develops them.
- Assesses skill levels and grows new hires. Actively mentors and coaches team members with lower technical knowledge.
- Perform analysis of structural issues of the systems at our customers.
- Identify structural improvements to the design of ASML products and estimate their impact on CS operation.
- Identify structural improvements to the Service Mix and implement them globally in CS.
- Handshake and validate Service Mix that is supplied with new products and functionalities by Development & Engineering while safeguarding the needs for Fab Teams to be able to execute maintenance independently of external support.
- Transfer and maintain all relevant knowledge to the CS field engineers in the form of documentation, training and Knowledge Transfer.
- Facilitate and maintain a global competency network.
Preferred Qualifications
- Direct knowledge stepper/scanner related experience in the semi-conductor or related experience is a plus.
- Direct knowledge of EUV systems is a plus.