Senior Coordinator – Community Building

Senior Coordinator – Community Building

Requirements

• Bachelor’s degree in education, environmental science, business administration, facility operations, outdoor recreation, or related field. An equivalent combination of education and experience will also be considered.
• A minimum of three years’ experience in coordination of volunteers, outreach, and engagement, and event planning.
• Strong organizational, interpersonal, written, and verbal communication skills.
• Demonstrated project management skills, including managing numerous projects simultaneously, and prioritizing critical areas of focus.
• Excellent attention to detail, time management and sound judgment under pressure
• Capacity to work quickly and effectively with a wide range of people and diverse communities.
• Ability to build relationships, be diplomatic, and exhibit sensitivity and empathy when working with volunteers, the public, community organizations, and others in dynamic organizations and events.
• Experience in building, implementing, and retaining a thriving and diverse volunteer program.
• Experience with gift shops or other retail systems.
• Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
• Demonstrated personal and professional commitment to and experience in advancing equity, diversity, inclusion, and belonging.
• Proficiency with Microsoft Office Suite and computer and web-based tools.
• Self-starter with a strong collaborative work ethic and ability to work independently.
• Ability to think strategically and creatively and build consensus among a wide range of individuals. Comfort with presenting and engaging others in public-speaking public speaking events.
• Willingness to work evenings and weekends as needed in outdoor settings, including in adverse weather conditions.
• Ability to transport up to 25 lbs. and walk a minimum of three miles on uneven terrain, with or without accommodation.

Responsibilities

• In collaboration with the Education Manager, implement and manage the volunteer program; ensure volunteers are appropriately trained, and volunteer opportunities reach non-traditional audiences.
• In coordination with education and community program team members, support delivery of education and outreach programming and cultivate partnerships with local community groups.
• Lead volunteer retention and appreciation; develop and implement year-round training and enrichment activities; provide regular and consistent communication to volunteers throughout the year.
• Oversee the volunteer application process, including applications and background checks, and ensure all sensitive information of volunteers is secure.
• Work closely with program leads to identify and schedule volunteer activities and enrichment programs; ensure all activities and programs are appropriately staffed and incorporate Audubon Field Safety guidelines.
• Promote and manage facility rentals and assist in the day-to-day operations of the nature store including but not limited to monitoring inventory of products, ensuring timely deliveries and accurate sales records are maintained.
• Coordinate external communications using Audubon’s internal systems and content provided by center. This would include weekly newsletters, online surveys, volunteer messaging, program registration, and more.
• Support the center’s website and social media content with provided messaging and images.
• Assist with center operations ranging from welcoming visitors to general maintenance to development of signage or outreach materials; provide high-quality customer service to visitors; greet guests, answer questions, monitor crowds and ensure the safety of visitors and program attendees.
• Organize and support on-site logistics of significant events such as fundraising events, board meetings, and special events.
• Collaborate with Audubon staff to ensure that equity, diversity, inclusion, and belonging principles are incorporated and followed in all aspects of our work.
• Support a culture of philanthropy, including public funding efforts.
• Collaborate with colleagues across the Americas, including through joint planning and execution of shared priorities.
• Other related duties as assigned.

Preferred Qualifications

• Experience with measurement and evaluation best practices is strongly preferred.
• Familiarity with the communities, flora and fauna, communities and conservation partners of the Seattle area or the Pacific Northwest is strongly preferred.
• A passion for conservation, the mission of the National Audubon Society, and the natural resources of the Pacific Northwest are strongly preferred.