Senior Consultant – Incident Response
| Company | Northern Trust |
|---|---|
| Location | Boston, MA, USA, Chicago, IL, USA |
| Salary | $83100 – $141300 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Several years of related experience in Business Continuity, Disaster Recovery, Incident Management, Risk, or Controls.
- Knowledge of crisis management, disaster, and business recovery and continuity management.
- Understanding of risk management practices including cyber security and how they apply in Financial Services organizations including the impact of regulation on operational resiliency matters.
- Experience Supporting the implementation of projects and working with cross-functional teams.
- Working knowledge of technologies relevant to responsibilities.
- Strong understanding of data analytics and related tools including Power BI.
- Strong collaboration, communication and presentation skills.
- Ability to drive to execution.
- Applies knowledge of key business drivers and the factors that maximize department performance.
Responsibilities
- Manage and triage incident command centers (in collaboration with Technology) to appropriately respond and recover from operational and / or technology-related incidents.
- Collaborate with teams to provide threat and vulnerability monitoring from our technology platforms and any market infrastructures.
- Support the development and update of incident communication templates to be used for providing stakeholder updates on real and/or potential business-impacting events.
- Support post incident assessments, documenting results of assessment, and tracking follow up deliverables identified including analysis, root cause, and immediate remediation.
- Provide Incident Management stakeholder training as needed.
- Support coordination between the teams and the Corporate Risk Incident Response Teams. Including coordination of stakeholder actions and reporting statuses for significant incidents.
- Work within the team to ensure that operational, productivity and volatility metrics are in place to manage Business Reporting / Escalation of Incidents to Senior Management and Resiliency Office.
- Where necessary provide representation for in LIRT, BIRT and CIRT.
- Supports the resolution of highly complex or unusual business problems applying advanced critical thinking.
Preferred Qualifications
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No preferred qualifications provided.