Senior Construction Defect Technical Claims Specialist

Senior Construction Defect Technical Claims Specialist

Requirements

• Seven years’ experience adjudicating construction defect claims with exposure of $100,000 or more
• Bachelor’s degree from an accredited university required
• Two or more insurance designations or four additional years of related experience adjudicating commercial general liability bodily injury claims beyond the minimum experience required above may be substituted in lieu of a degree
• Licenses in multiple jurisdictions
• Must have good business acumen
• Ability to regularly exercise discretion and independent judgment with respect to matters of significance
• A strong focus on execution in getting things done right
• Must have excellent communication skills and the ability to build lasting relationships
• Exhibit natural and intellectual curiosity
• Successful traits necessary to work in a fast-paced environment
• Excellent evaluation and strategic skills required
• Strong claim negotiation skills
• Knows how claims reserving techniques are used and how to assess whether a claim reserve is accurate
• Ability to develop and maintain productive relationships with clients, business partners and organizational peers
• Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines
• Demonstrates innovative thinking and regularly shares ideas to help the team
• Client focus – the ability to effectively determine specific client needs and to provide value added solutions
• Ability to articulate the financial value of your work at multiple responsibility levels inside our clients’ business
• Demonstrates inner strength
• Proficient in MS Office Suite and other business-related software
• Polished and professional written and verbal communication skills
• The ability to read and write English fluently is required
• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities
• Licensed Claims Examiner (Based on state) Must be licensed or have ability to quickly obtain a license in each jurisdiction requiring a license to adjudicate first party claims within 120 Days

Responsibilities

• Adjudicate construction defect claims at the highest authority limits
• Conduct detailed information gathering, analysis and investigation
• Report to senior management and underwriters on claims trends and developments
• Analyze claims forms, policies and endorsements to determine policy coverage
• Investigate claims promptly and thoroughly
• Manage claims in litigation
• Manage diary timely and complete tasks
• Properly set claim reserves
• Identify loss drivers and claims trends
• Identify, assign, and coordinate expertise resources
• Prepare reports for file documentation
• Apply creative solutions for the best financial outcome
• Negotiate highly complex settlement packages
• Process mail and prioritize workload
• Responsible for telephone calls and written correspondence

Preferred Qualifications

• Flexibility
• Ability to thrive in change
• Being resourceful on your own