Senior Community Program Operations Manager
| Company | dbt Labs |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA, Remote in Canada |
| Salary | $160000 – $210000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5–7 years experience building and scaling community, marketing or other operational programs in tech, ideally in data or developer-facing orgs
- Deep operational skillset — you know how to spin up, run, and scale multi-part programs with a systems mindset
- Experienced working across hybrid formats — digital programs, global in-person activations, and everything in between
- Comfortable collaborating with cross-functional teams and serving as a strategic bridge to external stakeholders
- Strong in ambiguity and detail: you can navigate shifting priorities while keeping programs moving forward
- Data-aware and outcome-oriented: you know how to define and track what matters
- A generous teammate: kind, collaborative, and invested in the growth of those around you
Responsibilities
- Co-develop quarterly roadmaps with the Head of Community & DX, aligned to annual strategy
- Oversee and support the execution of core community programs — both those you run directly and those led by other team members
- Build repeatable, scalable systems that power everything from meetups to contributor programs to digital platforms
- Act as a leadership presence within the community team — helping unblock, guide, and programatize the work of peers
- Serve as a central nexus point between our community team, program initiatives, and cross-functional stakeholders
- Collaborate with Marketing, Product, and other teams to ensure community efforts are aligned, supported, and impactful
- Partner with internal data and operations teams to define success metrics, build dashboards, and report on program health
- Own the day-to-day orchestration of the community roadmap — ensuring programs are staffed, sequenced, and progressing as planned
Preferred Qualifications
- Experience in analytics, infrastructure, or open-source communities
- Familiarity with dbt (or eagerness to learn it quickly)
- Comfortable using or helping shape internal tooling (CRMs, dashboards, Airtable, etc.)
- Background in building or supporting systems for community contributions, support, or education