Senior Commercial GL Claims Adjuster

Senior Commercial GL Claims Adjuster

Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims.
• Demonstrated experience handling simple to moderately complex claims.
• Extensive knowledge and understanding of policies and endorsements.
• Extensive knowledge of each phase of the claim handling process.
• Obtain state specific property casualty claims licensing as required.

Responsibilities

• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identify complex issues and seek assistance as needed. Handles claims on a good faith basis.
• Handle 3rd party claims under multiple policy types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, makes appropriate decisions, and close file as needed.
• Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
• Make independent decisions and self-supervise most files and recognize when assistance is needed.
• Proactively provide all parties with claim process and status as appropriate; answers questions or redirects to other areas.
• Serve as a mentor and subject matter expert for less experienced adjusters.
• May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Preferred Qualifications

No preferred qualifications provided.