Senior Client Executive

10+ years experience in commercial insurance
Excellent communication in English and French (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts
Developed client relationships with Economic Buyer and Risk Manager
Good knowledge of client risk issues and Marsh solutions
Proven track record of effectively managing and retaining renewal business

Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements
Communicate client needs and binding instructions to insurers
Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents
Create and present renewal proposals to existing clients
Contribute to placement strategy
Negotiate complex insurance programs with underwriters when required
Advise clients on coverage issues
Conduct stewardship meetings with client participation
Along with the team, generate new sales through existing clients and client referrals in accordance with the business plan
Manage timely billing/collection for each client
Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities
Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect
Participate in professional development activities/courses
Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients

Growth focused mindset and ability to participate in industry focused events
Leadership skills
Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines
Broker and/or CIP License