Senior Claims Analyst
| Company | Ledcor |
|---|---|
| Location | Calgary, AB, Canada, Edmonton, AB, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Minimum of 6 years of practical and relevant experience as a claims professional
- Chartered Insurance Professional (CIP) designation
- Extensive industry knowledge with hands-on experience managing complex liability claims
- Proficient in RMIS platforms and adaptable to new technologies and systems
- Excellent verbal and written communication skills, with strong negotiation abilities
- Self-motivated and capable of working independently with minimal supervision
- Strong analytical and organizational skills, with the ability to manage multiple priorities and meet tight deadlines
- High level of accuracy when handling large data volumes, including proficiency in creating and analyzing complex pivot tables in Excel
Responsibilities
- Evaluate, adjust, and negotiate self-insured claims (Property, Casualty, Auto) independently, including directing legal counsel and settling claims within delegated authority
- Engage field adjusters, TPAs, and other specialists to support timely and effective claim resolutions
- Lead resolution planning for complex, large-loss, and liability claims, using legal expertise and aligning with internal stakeholder needs
- Interpret insurance policies and endorsements (e.g., DE, LEG), submit loss notices, and manage coverage issues by collaborating with legal, risk, brokers, and insurers
- Conduct kickoff meetings with project teams, clarify claim procedures and responsibilities, and maintain regular communication with all stakeholders to ensure smooth claim handling
- Oversee claim intake, financial documentation, system updates, and reporting, ensuring accurate data management and timely resolution tracking
- Deliver data-driven insights on loss trends, recommend mitigation strategies, and lead implementation of system enhancements and process improvements
- Develop training materials, lead educational sessions, support SOP/manual development, and serve as a subject matter expert on complex claims
- Manage and coach team members to help foster a culture of accountability, technical excellence, and consistent claims handling practices
Preferred Qualifications
- Bachelor’s degree in Business, Finance, or Risk Management is preferred