Senior Claims Advocate
| Company | Marsh & McLennan |
|---|---|
| Location | Boston, MA, USA, Chicago, IL, USA |
| Salary | $128200 – $273100 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- 10+ years Claims experience within the Insurance or Financial Services Industry
- Experience with General and Professional Liability in Construction is a must
- P&C license mandatory – or ability to obtain
Responsibilities
- Drives discussions with clients, on claim calculations or coverage to build strong client relationships and actively participates in regular scheduled formal claims review meetings between the client and insurers and/or appointed claims handlers/adjustors to facilitate smooth closures.
- Monitors insurer response and engages with insurers and their professional advisers on queries and policy coverage with advanced complexity discussions in order to engage with insurers and their professional advisers and to audit claims for clients.
- Drives action plans based on analysis of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to assist development of action plans to manage client’s total cost of risk
- Acts as a subject matter expert on practice-specific or line of business on advanced complex claims. May also act as a global subject matter expert and handle out of country claims, interacting with other markets/market practices in order to provide strategic advice
- Liaises with insurers and their advisors on queries with advanced complexity and policy coverage discussions
- Establishes and maintains strategic market relationships and participates in the development of strategic business plans for a line of business at the account level
- Negotiates reporting procedures and/or Service Level Agreements with Insurers/suppliers on behalf of Clients and liaises with insurers and their advisors on queries and policy coverage discussions with advanced complexities in order to support smooth review of claims for clients.
Preferred Qualifications
- Builders Risk experience is highly preferred
- Ability to build strong relationships and build rapport with internal colleagues, clients and carriers.
- Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm.
- Being able to be part of a collaborative team and feel that you can make an immediate impact.
- Having an interest in how you fit in with achieving the practice’s goals and an interest in how to meet those goals.