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Senior Business Systems Analyst – CLM

Senior Business Systems Analyst – CLM

CompanyOura
LocationNew York, NY, USA
Salary$108000 – $157000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 7+ years of experience with CLM and eSignature platforms (Ironclad and DocuSign) in a Business Systems or IT role.
  • Strong understanding of legal contracting processes and sales workflows (e.g., quoting, renewals, approvals).
  • Proven ability to lead cross-functional projects with minimal oversight in a fast-paced environment.
  • Excellent communication skills; able to collaborate with both technical and non-technical stakeholders.
  • Hands-on Ironclad admin and workflow configuration experience is required.

Responsibilities

  • Own and manage ŌURA’s CLM (Ironclad) and eSignature (DocuSign) systems, partnering closely with ŌURA’s Legal, Commercial, and IT teams.
  • Lead end-to-end delivery of CLM projects — from discovery through rollout — aligning solutions with business goals.
  • Identify and implement process improvements, automation opportunities, and system enhancements.
  • Create and maintain comprehensive systems documentation, including use cases, data flows, and process diagrams.
  • Support change management efforts with cross functional partners for successful adoption of technologies and capabilities by end users.

Preferred Qualifications

  • Experience in regulated industries such as wearables, medical devices, or consumer electronics.
  • Familiarity with APIs and system automation & integration platforms such as Workato.