Senior Business Intelligence Analyst

Senior Business Intelligence Analyst

Requirements

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)
• 3+ years of relevant experience; higher degree education and research tenure can be counted
• Analytical thinking with a data-driven approach to problem solving and the ability to extract value from data and connect insights to business outcomes
• Ability to work under pressure and multi-task in a fast-paced/rapidly changing environment, comfortable with ambiguity
• Outstanding attention to detail, strong analytical and communication skills, comfortable working independently, strong listener, innovator, and the capacity to work under pressure to meet tight deadlines
• Expertise in BI visualization tools such as Tableau or Power BI
• Experience with data manipulation and querying languages such as Python and SQL
• Knowledge and experience with cloud technologies such as Microsoft Azure
• Experience with project management methodologies such as Agile or Scrum

Responsibilities

• Produce specialized reporting packages, dashboards and scorecards for businesses, with focus on understanding objectives and delivering insights for: (1) product design and development; (2) customer engagement; (3) account management; and (4) business decision making
• Use various methodologies to rapidly generate impactful interactive visualizations or tools
• Lead the implementation of initiatives in support of overall business/function strategy
• Conduct analysis to provide enhanced BI to inform management leadership team
• Identify and propose data presentations to meet evolving business’s needs; utilize various technology/ applications/ methodologies to rapidly generate impactful visualizations
• Build basic layouts and templates to be utilized by internal partners
• Validate the quality and integrity of the data included in the Reporting Packages and Dashboards
• Develop meaningful and insightful commentary/ insights on new and existing reporting packages; Present insights and demo dashboards/reports to our stakeholders
• Adopt, implement and effectively evolve report automation and/or visualization standards
• As a subject matter expert, provide advisory or consultative services for supported colleagues and/or businesses regarding multi-format data visualization techniques
• Adhere to enterprise frameworks or methodologies that relate to activities for our business area
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
• Contribute to a fair, positive, and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Preferred Qualifications

• Experience in insurance will be a value add