Senior Business Consultant

Company	Q2
Location	Des Moines, IA, USA, Morrisville, NC, USA, Austin, TX, USA, Lincoln, NE, USA, Minneapolis, MN, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior, Expert or higher

Bachelor’s Degree in related field or equivalent experience
8+ years of previous work experience in a similar consultative role or operational role in the banking/credit union space
Preferred knowledge of Q2 architecture, products and features
Domain knowledge of Financial Institution operations, particularly money movement and the technology supporting those processes
High commitment to client satisfaction
Excellent written/oral communication skills and ability to interface effectively with technical teams as well as non-technical FI Senior Management
Remains calm, diplomatic and cooperative under stressful conditions
Innovative, strong attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task
Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines
Excellent people and teamwork skills including the setting of priorities and following-up
Familiarity with enterprise software architecture and methodologies
Passion for improving processes and a commitment to customer satisfaction
Ability to travel (<10%)
This position requires fluent written and oral communication in English.

Act as SME for Q2 product features, functionality and how those impact the client environments from setup to delivery
Utilize scoping methods to determine appropriate solution, sizing, and dependencies for new scope requests from the client
Collaborate with Solutions Architect and development resources to ensure suggested solutions are feasible
Collaborate with Business Analysts to ensure client requirements and implementation objectives are aligned from a feature and functionality perspective
Work with client and internal Q2 teams to ensure that the proposed approach is the best practice or leverages the most effective path to success, technically and operationally
Help the implementation teams identify any structural or design risks and ensure mitigation plans are in place and documented by the project manager, so the proper risk profile is communicated and managed to
Responsible for maintaining knowledge of the client’s individual environment, making recommendations for products and features for which the client is not utilizing
Monitor and review Q2 release notes, presenting tailored release updates of items important to the client
Ensure product implementations and customizations knowledge is documented and accessible across teams for future client benefit
Facilitate demos on product features and custom development