Senior Business Analyst – Store Ops AI and Innovation
| Company | Lowe’s |
|---|---|
| Location | Huntersville, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- High School or GED
Responsibilities
- Identifies and recommends areas of opportunity for expense control and labor optimization, used to inform workforce management decisions made by business leaders in various functions
- Conducts analysis used to improve store productivity and drive business performance, and develops recommendations informed by senior experience on high impact, high visibility projects
- Delivers in-depth analysis of labor allocation, including the use of engineered labor standards, and field operations input to develop recommendations for executive leadership
- Synthesizes information from a variety of sources to derive insights and provide subject-matter expertise, including feedback from store technology users
- Act as a liaison between AI engineers and store operations to implement new AI capabilities
- Champion the value of AI through storytelling, visualizations, and executive-ready insights
- Identifies and presents actionable insights to resolve workforce planning and management challenges
- Proactively benchmarks budget, analysis, and scope of projects to ensure they fall within the available resources and timelines, while providing the input necessary for the success of the business
- Partners closely with HR and Finance to determine employee fill rates, hiring projections, staff planning, and financial planning
Preferred Qualifications
- Bachelor’s Degree in Operations Engineering, Management, Engineering, Business Analysis, or a related field
- Master’s Degree in Operations Engineering, Management, Engineering, Business Analysis, or a related field
- 3 Years experience related to workforce planning, data science, or data analytics
- 2 Years Experience in an analytical role
- 2 Years Experience using business intelligence and reporting tools (MicroStrategy, Business Objects, Cognos, Google Cloud Big Query, Teradata, etc.)
- 2 Years Experience using business analysis and data visualization tools (e.g. SQL, Tableau, Qlik, Power BI, etc.) to perform analysis
- 1 Year Experience working on Agile project management teams
- Experience designing and analyzing A/B tests or operational experiments to measure impact and drive data-informed decisions
- Familiarity with retail business functions such as demand forecasting, store operations, or in-store analytics
- Translate complex technical outputs from AI or computer vision models into clear business insights and recommendations
- Excellent communication skills and ability to collaborate with data science, product, and business teams to define requirements
- Ability to problem solve creatively and learn quickly
- Ability to manage tight deadlines, effectively prioritize efforts and achieve results in a fast-paced, dynamic environment