Senior Business Analyst – Public Sector

Senior Business Analyst – Public Sector

Requirements

• Must be located in OR, WA, NV, MT, or AZ.
• A commitment to exceptional client service and a high degree of professionalism in a client/project environment
• The ability to work independently with minimal supervision on assignments, as well as an ability to work in team settings for meetings and project work; ability to interact with various levels of management and with clients
• A working knowledge of business analysis and project methodology, as well as the software development life cycle
• Possess strong business writing skills, including requirements, business rules, and the ability to convey complex information in emails, reports and discussions
• Possess strong presentation skills to a variety of audiences (primarily in leading JAD or requirements review sessions); analysts need to be able to present and discuss information related to assignments to move projects forward toward decisions and approval and identify areas of risk
• Possess strong Microsoft Office applications skills, including MS Word, Excel, Visio and Teams. Experience with requirements/defect management tools is a plus. Experience with data analytics/reporting tools (i.e. SQL, Power BI, other data management/analytics tools) as well as defect/test tracking tools
• Experience working with public sector clients (healthcare, finance, corrections, welfare programs, etc.) as well as a general understanding of how government projects and budgets operate
• The ability to understand both the service delivery system for programs administered by states and monitored by federal regulators.
• A willingness to accomplish goals and overcome challenges presented by clients, project teams, and management; be solution-oriented
• Creative problem-solving ability and a consultancy mindset. Ability to recognize issues and identify solutions.
• A dedication to accomplishing goals and challenges presented by clients and management.
• The ability to learn, follow, evaluate, and improve upon current processes and client applications to get assigned work accomplished
• The ability to use sound judgment to complete tasks and seek guidance when needed. Able to communicate status/progress with project managers, team members and clients.
• Attention to detail and ability to work with large data sets with accurate results.
• Ability to move projects forward within a specific timeline and budget while working at a detailed level.
• Flexible, self-starter possessing intellectual curiosity. Enthusiasm for life-long learning and staying well-informed about current business issues.

Responsibilities

• Reviews and is an expert in business operations for service and efficiency improvements.
• Evaluates programs and makes recommendations for improvements.
• Analyzes and interprets business documentation and government regulations.
• Prepare written reports and materials for clients with high quality and professionalism.
• Facilitates client discussions.
• Assesses best practices and provides technical assistance to clients.
• Manage daily project functions and client interaction
• Works collaboratively with project teams and leads to complete deliverables and project objectives
• Manages small projects, staff, and tasks with limited supervision while meeting and exceeding performance expectations.
• Delegates tasks and responsibilities to team members.
• Participates in business development and sales activities related to the practice and region.
• Contributes to and leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions.
• Serve as a business analyst and subject matter expert on project engagements
• Facilitate and manage software development life cycle activities such as requirements and JAD sessions
• Drive Agile and Scrum processes and methodologies, and ability to work in these project environments
• Create project artifacts, reports, and formal deliverables relative to project initiatives
• Communicate and/or translate business challenges to IT teams and assist in developing solutions
• Experience working in a project and deadline-driven environment; support the project schedule and deadlines, and assist with identifying, documenting, and resolving issues (and/or escalating to the appropriate level)
• Support testing efforts with the test team and subject matter experts; understand the general flow of project work from design to development and testing phases
• Identify and recommend business process improvements and support change management activities in support of projects and clients; a background working with training and writing end-user communications and reports.

Preferred Qualifications

• Experience with requirements/defect management tools is a plus.
• Experience with data analytics/reporting tools (i.e. SQL, Power BI, other data management/analytics tools) as well as defect/test tracking tools.
• Certifications in business analysis and project management, such as Business Analysis Body of Knowledge (BABOK), Project Management Professional (PMP) Certification, Certified Scrum Master (CSM) or Agile certifications are a plus.