Senior Business Analyst

Senior Business Analyst

Requirements

• Bachelor’s degree or progressive work experience in addition to experience below
• 5+ years related experience required
• Expert presentation and facilitation skills are required
• In-depth knowledge of training practices and principles of adult learning theory is required
• Ability to analyze training feedback and appropriately modify training programs is required
• Proven leadership ability to manage and provide for the professional development of retail staff across the network
• Excellent communication skills to relate to all levels of staff and in a variety of settings
• Ability to work flexible hours and travel throughout the TD footprint

Responsibilities

• Manages a team of specialists/coordinators within a particular specialization/practice area
• Facilitates Companywide training and development programs which impact the strategic goals of the business unit
• Consults with business unit managers to assess needs, design programs, and implement training and development programs
• Executes as a key contributor to the strategic L&D initiatives and decision making related to own area of expertise
• Supports training budget by ensuring that all team members adhere to budget and takes corrective action as required
• Supports the review of vendor/consultant relationships to determine effectiveness of meeting future training and service needs
• Completes appropriate analysis to measure the value of training programs and considers alternatives to provide the most effective training solutions available within budgetary constraints
• Leads the team by recruiting, selecting and developing a diverse team
• Supports talent development by valuing high performers
• Coaches Employees during one on ones and projects to facilitate ongoing Employee development
• Evaluates performance based on job accountabilities and objectives
• Works collaboratively to identify, analyze, and resolve operational issues that align with overall TD University strategy and objectives
• Provides guidance and expertise in the determination of instances where computer-based training and/or web-based training is the most efficient responses to the training requirement
• Assesses operational objectives and assists in designing appropriately targeted material in an efficient manner minimizing lost productivity

Preferred Qualifications

• Ability to work flexible hours and travel throughout the TD footprint