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Senior Backend Engineer

Senior Backend Engineer

CompanyForethought
LocationToronto, ON, Canada, San Francisco, CA, USA
Salary$130000 – $210000
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior

Requirements

  • A Bachelor’s or Master’s degree in Computer Science, Statistics, Informatics, Information Systems, or a related field is preferred.
  • Demonstrated 3+ years of experience in a software engineering role is required.
  • Expertise in Python is essential with proficiency in one of the mainstream Python frameworks (FastAPI/Django/Flask)
  • Proven experience in constructing large-scale distributed systems is necessary.
  • Ability to craft high quality, well-tested code to address customer requirements.

Responsibilities

  • Design and build backend services that power Forethought’s core AI features, directly impacting the customer experience across our platform.
  • Collaborate with product and design teams to translate user needs into scalable backend solutions that enhance customer support automation.
  • Scale and optimize our product to handle over 1 billion monthly interactions, ensuring high performance, reliability, and efficiency across all customer touchpoints.
  • Partner with AI/ML engineers to integrate LLM-based capabilities into production workflows, with a focus on reliability, observability, and speed.
  • Drive technical excellence by owning projects end-to-end—from architecture and implementation to deployment and monitoring.

Preferred Qualifications

  • Experience with MongoDB, Redis, and Elasticsearch is preferred.
  • Experience working with generative AI frameworks (e.g., LangChain, RAG pipelines, multi-agent systems) is a plus.
  • Familiarity with integrating and building applications on top of large language models (e.g., OpenAI, Anthropic, open-source LLMs) is highly valued.