Senior Associate – Change Risk Assessments – Program Management & Governance
Company | Capital One |
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Location | McLean, VA, USA, Richmond, VA, USA, New York, NY, USA |
Salary | $99100 – $135700 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level |
Requirements
- Bachelor’s Degree or military experience
- At least 2 years of experience in project or process management, or a combination
- At least 2 years of experience supporting, partnering, and interacting with internal business clients
- At least 2 years of experience planning and leading risk assessments or audits, or a combination
- At least 2 years of experience working with Google Suite
Responsibilities
- Collaborate with leadership and internal partners to create, socialize, and mobilize against the CDRA team’s strategies and initiatives in a thoughtful way
- Drive the governance and execution of the program’s roadmap and help ensure timely deliverable of milestones and key imperatives
- Support and lead multiple moderate to large horizontal priorities, programs, and special projects across the team concurrently
- Connect dots across multiple leaders to understand and aggregate impacts to the business
- Support the team’s horizontal governance processes, including recruiting, budgeting, reporting, events planning, training, and communications
- Oversight of reporting routines, including support for monthly business reviews and ad hoc data requests
- Resolution of escalations as well as further escalation, as needed
- Relationship management with stakeholders, including holding ongoing check-ins, to ensure that questions and concerns are addressed and that they remain supportive and engaged.
- Partnership with leadership on the definition and implementation strategy efforts, including education campaigns and process improvements, to ensure that the program areas remain well-managed and efficient
- Uphold the team’s brand and reputation
- Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.
- Participate in and execute other special projects for the team on a periodic basis.
- Own and direct work across teams to ensure high quality, on time delivery
Preferred Qualifications
- 3+ years of experience in program, process, or risk management, or a combination
- 3+ years of experience in process, controls, process quality or audit management, or a combination
- 3+ years of experience supporting, partnering, and interacting with internal business clients
- 2+ years of experience with JIRA or other Agile software solutions
- PMP, Lean, Agile or Six Sigma certification