Senior Asset Protection Specialist

Senior Asset Protection Specialist

Requirements

• Computer use and software – Microsoft Word, Excel.
• Math Skills.
• Read, write, speak, and understand English.
• Carry out instructions in verbal and written format.
• Communicate efficiently and effectively, bilingual a plus.
• Interact and maintain good working relationships with individuals of varying social and cultural backgrounds, and people with disabilities.
• Work extended hours and various schedules.
• Work independently and demonstrate time management skills.
• Maintain confidentiality.
• Handle multiple tasks and meet deadlines.
• Must be able to drive, have a valid New Mexico Commercial Driver’s license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and clean driving record.
• Ability to pass a criminal background check and drug/alcohol test.
• High School diploma or equivalent.
• 5+ years of experience in loss prevention, asset protection, or corporate security, preferably in retail.
• Strong working knowledge of camera surveillance, alarm systems, and investigative techniques.
• Strong analytical, problem-solving, and report-writing skills.
• Ability to partner with law enforcement and external agencies
• Strong ability to work independently and make high-pressure decisions.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Support the training and development of the Asset Protection team to ensure alignment with Goodwill’s mission and operational goals.
• Investigate and resolve internal/external theft and fraud incidents, including interviewing, reporting, and collaborating with law enforcement.
• Maintain security technology, including cameras, access controls, alarm systems, and incident reporting systems.
• Conduct audits on cash handling, inventory, and employee transactions to identify fraud or procedural violations.
• Recommend, develop and implement, upon approval, strategies to mitigate loss, including training programs for staff on security awareness.
• Support emergency response efforts, including burglaries, fire alarms, and safety incidents.
• Partner with HR and store management to ensure compliance with loss prevention policies and procedures.
• Assist in procurement for asset protection-related equipment and supplies.
• Ensures HIPAA compliance.
• Supports the safety efforts for all persons served and staff.
• Support compliance with CARF standards.
• Assist in implementing CARF standards into all programs and follows professional ethics as set in the Code of Conduct/Business Ethics policy.
• Maintains confidentiality of all privileged information.
• Performs other incidental and related duties as required and assigned.

Preferred Qualifications

• Bilingual (English/Spanish) is a plus.