Senior Appliance and Delivery Installation Associate

Prior experience with construction, kitchen, plumbing or home appliance products or installations required.
Valid state issued license is required
Must be at least 18 years of age
Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card
Excellent customer service and communication skills
Document detailed job notes in a clear and concise way
Outstanding attention to detail and ability to coordinate and prioritize work
Organization, time management, and problem solving skills
Self-starter, critical thinker, and self-sufficient
Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.)

Provide support to the other installation teams
Observe installations and provide feedback as part of the installers ongoing training
Help resolve claims and customer issues
Maintain parts storage areas in the warehouses, including organization, and placing replenishment orders.
Maintain accountability for the cleanliness and organization of the company trucks.
Act as a liaison between the shipping and picking leadership in the warehouse and communicate long term needs to Area Installation Manager
Perform pre-installation and post-installation inspections of jobs and effectively engage with builders to create a strong rapport and to promote strong customer retention
Partner with Area Installation Manager to implement constructive ideas for improvement of the program
Use 3rd party software applications to enter data, pull reports, and build Project Master sheets when needed
Be responsible for providing driver duties and responsibilities.

Proven leadership experience preferred…you will be a go to resource for fellow installers, sales associates, and customers
Ability to read and understand product specifications and project plans is highly preferred