Senior Analyst – Application Development and Maintenance
| Company | Cardinal Health |
|---|---|
| Location | Dublin, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in computer science, Information Systems, related technical degree, or equivalent industry experience
- Minimum three years of IT experience
- 3+ years of experience in software development and support experience
- 2+ years of hands-on experience in designing/developing/supporting Automation Anywhere or other RPA tools (Robotic Process Automation)
- 1+ year experience with support and monitoring team experience
- 1+ year experience in any monitoring solution like Splunk
- Working experience/knowledge in infrastructure/application architecture
- Working experience/knowledge in Public Cloud Infrastructure (GCP preferred)
- Working experience/knowledge of Cloud technologies & Services (GCP preferred)
- Working experience/knowledge of Power Automate, .Net, or other low code tools
- Excellent analytical ability to troubleshoot issues in Production environment
- Outstanding work ethic and commitment to organization success
- Willingness to adapt to and self-learn new technologies and deliver on them
- Excellent verbal and written communication skills with ability to clearly articulate status of requests and issues both with IT and business partner
Responsibilities
- Provide monitoring, support, and maintenance of DIA (Digital Intelligent Automation) solutions production
- Supports global business operations by proactive overseeing, researching, and resolving production issues in automation solutions and platforms
- Supports efforts to define monitoring metrics and practices of Automation solutions
- Analyze system monitoring data and make the corrections/enhancements to the Automation solution
- Work on performance optimization and maintenance by following operational procedures
- Support with transitioning of new bots into production support by following SOP’s
- Co-ordinate with developers and support resources to meet the SLA defined in Support governance document
- Setup continuous monitoring solutions for projects
- Assist in improving support processes in place
- Contribute to continuous improvement initiatives for Bot performance in production
- Training and mentoring individuals on application support and delivery disciplines as team grows
Preferred Qualifications
- Python & Java experience is preferred
- Automation Anywhere certification is a plus