Senior AI Solutions Consultant
Company | Copy.ai |
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Location | San Francisco, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- 5+ years of experience in a solutions consultant, sales engineering, or a similar customer-facing role in a SaaS or technology organization
- 2+ years of AI consulting/solutions experience
- Strong technical aptitude with the ability to understand and adapt to new technologies quickly
- Excellent communication and interpersonal skills; comfortable with presenting to both technical and non-technical audiences
- Creative problem solver who can identify customer needs and develop tailored solutions
- Self-motivated and results-oriented, with the ability to manage multiple priorities and projects in a fast-paced environment
- Based in the San Francisco Bay Area
Responsibilities
- Partner closely with the sales team to onboard and train new enterprise customers, ensuring a smooth transition and positive initial experience with Copy.ai.
- Discover and develop new use cases for clients that will add value, foster greater adoption of our platform, and ultimately, grow accounts.
- Actively engage with existing customers for introductions to other groups within their organizations, and effectively pitch the capabilities of Copy.ai for those other groups.
- Utilize your technical expertise and creativity to develop customized solutions to help customers overcome challenges and maximize the use of our platform.
- Maintain strong client relationships through proactive communication, issue resolution, and seeking feedback for further improvement.
- Project management: own implementations from end to end engaging both internal and external stakeholders to ensure smooth onboarding and delivery for all of our customers.
- Collaborate with the product team to gather insights from customers, building a feedback loop to inform the development of new features and improvements.
Preferred Qualifications
- Based in the San Francisco Bay Area