Senior Account Manager – Regional Energy Network

Senior Account Manager – Regional Energy Network

Requirements

• Bachelor’s Degree with 5+ years of experience in equipment or technology sales, engineering, and/or energy efficiency OR
• 6+ years experience in equipment or technology sales, engineering, and/or energy efficiency
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

Responsibilities

• Help customers and trade allies understand and maximize the benefits of our energy efficiency programs and incentives.
• Work closely with end-users, dealers, and contractors to explain efficiency measures and assist with the enrollment process.
• Travel to meet with contractors, vendors, and customers, providing hands-on support and building strong relationships.
• Build and maintain an account base that achieves current year savings and develops a robust pipeline for the following year.
• Deliver high-quality customer service to ensure repeat business and long-term satisfaction.
• Educate customers and trade allies on energy efficiency programs and incentives.
• Collaborate with end-users, dealers, and contractors to explain efficiency measures and assist with enrollment.
• Travel to meet with contractors, vendors, and customers, providing hands-on support.
• Build and maintain an account base to achieve current year savings and develop a pipeline for the following year.
• Deliver high-quality service to ensure repeat business and long-term satisfaction.
• Identify energy efficiency opportunities for multifamily properties.
• Facilitate participation in energy efficiency programs.
• Establish and maintain strong relationships with property owners, managers, and contractors.
• Help customers achieve their energy savings goals.
• Ensure a high standard of customer service throughout the process.
• Help lead a team of account managers, which includes training and mentoring junior staff.
• Develop and implement sales strategies as well as help prepare persuasive presentations with account management team.
• Perform quality assurance reviews of submitted projects for approval.
• Direct oversight of program budgets and tracking & reporting Key Performance Indicators.
• Review program performance towards goals on a regular basis including program forecasting.
• Assist in the direct support of client outreach, meetings and ad hoc requests including 1-on-1 monthly client meetings. Bring forth consolidated information from the AM team to help the client better understand challenges and opportunities.

Preferred Qualifications

• Expertise with energy efficiency and U.S. policies for residential energy programs
• Knowledge of energy efficient building practices, energy codes and technologies
• Strong leadership and management skills to help grow and lead a team
• Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
• Excellent verbal, interpersonal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Team player with the ability to work in a fast-paced environment
• Sound business ethics, including the protection of proprietary and confidential information
• Ability to work with all levels of internal staff, as well as outside clients, homebuilders, HERS raters, architects, and other trade ally organizations
• Ability to work independently with minimum supervision
• Experience developing recommendations and solutions to overcome challenges
• Proficiency in MS Office Applications (Word, Outlook, Excel, PowerPoint) and ability to learn ICF energy efficiency database/project tracking system
• Ability to travel