Senior Account Manager

Senior Account Manager

Requirements

• Minimum – 5 years of client or account management experience
• Knowledge of and experience with digital marketing specifically paid media advertising
• Highly Proficient in Microsoft Office, including Microsoft Excel and PowerPoint
• Analytical mind who can convert metrics into action items
• Proven ability to juggle multiple projects and clients at one time while maintaining attention to detail
• Strong problem-solving and networking skills; ability to proactively find resources to create a solution
• Excellent written, verbal, presentation, and interpersonal communication skills
• Critical thinker, with the ability to roll up your sleeves and get creative
• Team player, with a strong sense of ownership and a ‘get things done’ attitude
• Highly responsible, self-motivated, and able to thrive in an energetic, fast-paced environment
• Thorough, detail-oriented persona, who is meticulous about documentation and task completion
• Above all, ethical, fair, and maintaining high integrity

Responsibilities

• Serve as the lead point of contact for multiple strategic B2B clients and primary resource for internal teams
• Develop trusted, successful relationships with all client contacts
• Cross-collaborate with Sales leadership to set revenue goals for each client and track achievement
• Work with the Business Development team to identify areas of growth for each client
• Host weekly or bi-weekly meetings with clients; discuss ongoing objectives and report on key KPIs
• Learn and understand internal systems and aid client communication related to technical issues
• Track all tasks and projects, both pre and post sale with a full understanding of goals and the ability to provide direction
• Contribute material and present to executive teams during Quarterly Business Reviews

Preferred Qualifications

No preferred qualifications provided.