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Senior Account Manager
| Company | Movers+Shakers |
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| Location | Los Angeles, CA, USA |
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| Salary | $85000 – $105000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5-8 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands.
- Understanding of social media marketing (organic and paid), with expertise managing social-first brand marketing campaigns is a plus.
- Experience working with global client teams and partner agency teams.
- Entrepreneurial spirit. Thrive in uncertainty and ambiguously-defined roles. Passion for trying new things jumping off the deep end.
- Proven experience generating revenue and account growth within existing accounts.
- Strong writing and communication skills.
- Self-motivated, eager to learn, a drive to succeed.
- Excellent communicator, skilled writer, extremely organized, professional demeanor.
- Ability to contribute in both a strategic and tactical capacity.
- Proven ability to develop and maintain good working relationships with clients and team members.
- Builds respect by personal example; is respected by and works effectively with all members of the organization and external contacts.
- Intense desire to excel in an entrepreneurial, collaborative environment.
- Ability to work with top-level executives.
- Demonstrate initiative; is proactive.
- Spreads joy.
Responsibilities
- Responsible for managing and delivering joy to assigned accounts with minimum accountability for revenue of $1M-3M per year.
- Deeply understand and intuit the client’s needs and develop strategies to meet their business objectives; key owner of all projects and processes from beginning to end.
- Lead the client and internal team to develop social media strategies that will break through the clutter.
- Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams.
- Serve as key partner and mentor to the client. Articulate agency practices, listen strategically, and upsell and support growth based on needs.
- Support intake and new business growth as needed.
- Build, lead and presents clients presentations, strategies and concepts.
- Ensure project alignment by defining roles and aligning with internal key team members to kick off projects.
- Oversee client paperwork (service agreements, SOWs, invoices, etc.).
- Conduct quarterly planning and review sessions with key clients/accounts.
- Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status.
Preferred Qualifications
- Expertise managing social-first brand marketing campaigns is a plus.
